Savage Services

Client Services Analyst - Inside Sales

US-OH-North Canton
Job ID
2017-3514
Employment Type
Regular Full-Time
Category
Administrative - Finance

Overview

To work in collaboration with the Business Development (BD), Operations and Accounting teams to ensure all needs of our clients are met by ensuring that deliverables for client contracts are implemented.

Responsibilities

  • Master Service Agreement recordkeeping
  • Assist BD in increasing market share through nurturing relationships with clients
  • Review contracts to develop a fundamental knowledge of client specific requirements including but not limited to pre-access requirements, mandatory training, written procedures, communication preferences, insurance and documentation requirements
  • Prepare rate schedules
  • Serve as a client liaison for assigned clients
  • Assist accounting, operations and BD with project follow up
  • Provide marketing support including presentations, correspondence, marketing materials and development of a social media following
  • Assist with project coordination for large scale emergency response projects (Strike Team)
  • Other duties as assigned

Qualifications

 

  • Pleasant phone personality is mandatory
  • Excellent written and oral communication skills to facilitate effective communications and correspondence with internal and external management and clients. Must be able to read and write, in English. Professional writing skills a must; technical writing skills helpfulDemonstrate skills in organization, time management, flexibility and problem solving. Record keeping ability is a plus. Must be flexible, self-driven and motivated
  • Awareness of industry specific safety and environmental requirements is preferred
  • Strong computer skills including Microsoft Office (Excel, Outlook, Word & Power Point)
  • Minimal travel requirements (<10%)

Education/Experience:

    • Office and or sales experience a plus
    • Degree from an accredited college or university preferred but not required
    • Valid driver’s license required

 

Work Environment:

This is primarily an office position.  In the office, the employee will be frequently exposed to normal office noises such as telephones ringing, copier running, etc.  The noise level in the office is typically low to moderate. 

 

Sunpro is a division of Savage Services.  Savage is an innovative supply-chain solutions company. We are the leading provider of fully integrated systems, designed and operated to solve unique logistics and materials management challenges for industrial companies throughout North America.  Each of us at Savage is committed to integrity and delivering reliable, sustainable services in a safe and environmentally responsible manner.  We expect our people to be progressive, relentlessly seeking improvement; experiencing opportunities for personal growth by working for a world-class organization and leader in the industry.

 

Savage offers competitive benefits that include: medical, dental, vision, life insurance, short and long term disability, a retirement plan, paid time off and opportunities for growth.

 

Savage is an Equal Opportunity Employer and maintains a drug free workplace. 

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